Melbourne Cricket Ground - Tickets
To purchase tickets, for more Ticketing FAQs, and for the full Ticket Policies, please visit tickets.t20worldcup.com
DON'T GET CAUGHT OUT, BUY THROUGH OFFICIAL CHANNELS
Under the Major Events Act 2009 (Vic), it is illegal for a ticket to be resold, or offered or advertised for resale, for more than 10% above the face value purchase price of the ticket, unless the seller is authorised in writing by the LOC.
Breaching this Act can result in heavy fines up to $110,952 for an individual and $554,760 for a company.
Purchasing a ticket from an unauthorised seller can result in the ticket holder being denied entry to the event.
For further information about ticket scalping legislation, visit: vic.gov.au/ticketscalping.
Tickets can and should only be purchased through official channels. To find further information about the official channels and risks associated with purchasing outside of these channels, click here.
HOW TO ACCESS YOUR MOBILE TICKET
If you selected mobile ticket as your delivery method when you purchased your tickets, your tickets have been delivered to you via SMS to the phone number provided. To locate your ticket/s:
Search your SMS messages on your mobile phone for T20WC and open the T20WC message thread to find your mobile ticket link/s — you will have a unique link for each mobile ticket you have purchased for the T20 World Cup.
If you have purchased multiple tickets to multiple matches, or purchased these at different times, all your mobile tickets will be available in the same SMS message thread.
Click the unique ticket link to open the ticket in your mobile phone’s web browser (EG Chrome or Safari). Repeat for each ticket.
Share the ticket with your friends or family — anyone aged 2 and over must have their own ticket to enter the venue.
Unable to locate your ticket in your SMS messages?
If you are unable to locate your ticket/s in your messages, you can follow these easy steps to access your ticket/s by instead logging into your T20WC Ticket Account and view
Open your internet browser and visit tickets.t20worldcup.com . We suggest doing this on your mobile phone and not on a desktop or laptop.
Click the ≡ menu button and select Order History. This will prompt you to sign into your ticket account.
To sign in, enter your email address as your username and the password for your T20 World Cup ticket account. Then click the Sign In button (If you have forgotten your password, click the Forgotten password? link)
After signing in, you will see your order history for all matches you have tickets for. Find the relevant match and click the Mobile Ticket button to access your ticket/s.
Click the button for each ticket to open the ticket in your phone’s web browser (EG Chrome). Repeat for each ticket you wish to open.
If you are still having trouble locating your ticket/s after using the available guides, please email customerservice@t20worldcup.com
HOW TO ACCESS YOUR PRINT AT HOME PDF TICKET
Print At Home PDF tickets purchased online at tickets.t20worldcup.com have been immediately sent to the email address attached to your T20 World Cup ticketing account.
If you are unable to locate your ticket/s in your email, you can follow these easy steps to access your ticket/s by instead logging into your T20WC Ticket Account :
Open your internet browser and visit tickets.t20worldcup.com.
Click the ≡ menu button and select Order History. This will prompt you to sign into your ticket account.
To sign in, enter your email address as your username and the password for your T20 World Cup ticket account. Then click the Sign In button (If you have forgotten your password, click the Forgotten password? link)
After signing in, you will see your order history for all matches you have tickets for. Find the relevant match and click the Print at Home Ticket button to access your ticket/s.
Click the button for each ticket to open the ticket in your phone’s web browser (e.g. Chrome). Repeat for each ticket you wish to open.
CAN I SCAN MY PRINT AT HOME PDF TICKET FROM MY MOBILE PHONE?
Yes, you can scan your Print at Home PDF ticket on your mobile phone. Please ensure your phone brightness is turned up, your phone battery is charged and that you have zoomed in on the barcode to ensure a successful scan at the entry gate.
TICKET REFUNDS
Information on refund eligibility, including reduced over scenarios and any matches where ticketholders may be eligible for a refund, is available here.
You may also refer to the Refund Policy .
As per the Terms and Conditions and Refund Policy for the ICC Men’s T20 World Cup, ticketholders will be eligible for a refund of 100% of the Ticket Value if:
Single Match Day — less than 9.5 overs are completed in the Match Day and no result is recorded
Double Header Match Day (where two matches are scheduled to be played at the same venue on the same day) — less than 9.5 overs are completed in total (across the two matches)and no result is recorded for either match
TICKET OFFICES
The Ticket Offices for the MCG and located at Gate 1, Gate 3a, Gate 3b, Gate 4, Gate 5, Gate 6 and Gate 7. They will be open on match days from 1 hour before the scheduled opening of gates to assist with ticket enquiries and purchasing tickets (subject to availability). Note that some Ticket Offices may be closed on some match days.
We strongly recommend you purchase your tickets in advance online . Only card payments are accepted at the Ticket Office.
DOUBLE HEADER MATCH DAYS
For double-header match days, your ticket provides access to both matches — you only need to scan your ticket once to enter the venue.
SQUAD SUPPORTER ZONES
Squad Supporter Zones are the dedicated supporter areas for each country participating at the ICC Men’s T20 World Cup 2022 for First Round and Super 12 matches.
Except for Australia, which has home ground advantage and is expected to have significant home crowd support, dedicated Squad Supporter Zones will provide the opportunity for fans to connect, unite and get behind their team!
There will be no Squad Supporter Zones available for the Semi-Finals or Final as the teams are not known far enough in advance to set up the zones.
ALCOHOL FREE ZONES
All matches will have designated alcohol-free seating area/s, where alcohol cannot be consumed. These will be marked clearly on venue maps during purchase and on tickets. Persons of legal drinking age sitting in these areas will, however, have the option to consume alcohol in other designated areas of the ground.
CHILDREN (2-16 years) AND INFANTS (under 2 years)
A children’s ticket price applies to children who are two-sixteen (2-16) years of age, inclusive at the time of the scheduled match.
Infants under two years of age at the day of the scheduled Match are entitled to enter a venue without a ticket and at no charge, however, they must not occupy a seat of their own and must sit in an adult’s lap. There may only be one (1) infant per adult lap in a seat, and each adult does require their own valid ticket for entry. If you require a seat for your infant, you will be required to purchase a ticket for the seat they will occupy regardless of their age.
Children aged sixteen (16) years and under must be accompanied by a full paying adult.
Please refer to the Child & Infant Ticket Policy for more information including photo identification requirements.
MATCH DURATION AND START TIMES
On average, a T20 match is approximately 3 hours 20 minutes in duration. This includes both innings and the innings break. The match start times vary from venue to venue. All match start times .
STANDING ROOM TICKETS
For specific matches at the MCG, Standing Room tickets have been made available to purchase. As standing room tickets do not include a reserved seat these tickets are sold at a lower price.
The MCG has standing room bays (generally at back of the seating areas on Level 1) where patrons with a standing room ticket can view the match. Fans with a Standing Room Ticket do not have a reserved seat allocated and can only view the match from allocated standing bays.
Important info:
You must use the standing room bay indicated on your Standing Room ticket
There are no age limits on who can enter the standing room bay, however as there are no seats in this area, we recommend that you only purchase if your group is able to stand for the entire event.
Positions in standing room bays are available on a first-come, first-served basis. It is in your best interest to arrive as early as possible to guarantee a position in the front
Stools, walking stools on wheels, cushions, portable chairs and prams are not permitted in standing room bays
The capacity of each standing bay varies. All bays have been measured according to building codes and standards
Your view of the ground depends on the standing room bay your ticket is for. However, standing room tickets allow for a majority of the playing surface to be seen and a scoreboard or television screen.
PASSOUTS
Ticket Passouts will be permitted at all T20WC venues on all match days.*
Each ticket holder must have their ticket scanned out at the time they exit the venue. Ticket holders must retain their valid Match-day ticket as they will be required to scan their ticket to exit and again to re-enter.
If a ticket-holder tries to re-enter the venue and their ticket has not first been scanned out, they may be denied entry back into the venue.
All ticket holders re-entering the venue will be required to go through and pass the full security check again before re-entry.
*Passouts will be issued at the discretion of the T20WC or Venue management. Read the full Ticket Passout Policy
TICKET RESALE WEBSITE
The official Resale Ticket Platform is the only authorised resale website for T20 World Cup tickets and provides a simple, user-friendly system for people to sell tickets they are no longer able to use.
This authorised resale website is only available for tickets purchased through tickets.t20worldcup.com and Users should be aware that posting a ticket for resale does not guarantee a sale; the seller will only receive payment if the ticket is purchased.
RESERVE DAYS
Only the Final and Semi-Finals have a Reserve Day the following day should a result not be possible on the scheduled match day.
If a Match is postponed to or continued on a scheduled Reserve Day, tickets will be valid for attendance on the Reserve Day.
If you attend the Match on the Reserve Day, the refund provisions in paragraph 4 within the Ticket Refund Policy will apply to the Match (considering play across both days).
CONTACT
If your question is not answered above or in our detailed FAQ , please get in touch with the ICC T20 World Cup Ticketing Contact Centre.
Phone: If calling from within Australia: 1300 2020 92
If calling from overseas: +61 2 8572 2352 (international call charges apply)