Sydney Showground - Info

TOP TIPS TO ENJOY YOUR T20 WORLD CUP EXPERIENCE AT THE SYDNEY SHOWGROUND:

1. CHECK MATCH TIMES AND WEATHER BEFORE YOU GO

FOR THE OPENING CELEBRATION, PLEASE BE IN YOUR SEATS BY 6:00PM READY TO DANCE!

2. ARRIVE EARLY & PACK LIGHT TO PREPARE FOR SECURITY CHECKS – GATES OPEN 2 HOURS BEFORE & BRING AS LITTLE WITH YOU AS POSSIBLE

3. STAY HYDRATED AND PROTECT YOURSELF FROM THE SUN

4. MAKE SURE YOU HAVE YOUR TICKETS – BUY YOUR TICKETSONLINE& PRINT YOUR PDF TICKETS BEFORE YOU LEAVE

5. HAVE A GREAT TIME! SHARE YOUR EXPERIENCE WITH #T20WORLDCUP

Gates Open

Gates open 2 hours before the start of the match.

For Doubleheader match days, gates open 2 hour before the start of the first match and remain open for the duration of the session.

Security Check

Fans will be required to go through security checks before accessing the venue.

Arrive early to ensure you have plenty of time to enter and find your seat before the match starts. Check out the Prohibited Items & Behavior list below for what you should leave at home!

NSW Government T20 World Cup Fan Zone

Arrive early and take part in the FREE Fan Zone located outside the Sydney Showground Stadium at Sydney Olympic Park on the corner of Showground Road and Grand Parade.

The Fan Zone will be open 2 hours prior to each match and will include a host of activities covering food, cricket, art and music. Try out the VR Biggest Hit and rank yourself against the best batters in NSW or record a message of support for your team in our Support Booth!

T20 World Cup Fan Village

The T20 World Cup Fan Village is located inside the Stadium under the big scoreboard on the northeast side of the venue.

Head on over to the FREEFan Village to get your photo taken with the official trophy, make your own fan banner, get your face painted enjoy some live entertainment and get your cricket fix with a whole range of games and activities!

Don’t forget to share your experience and photos on social media with #T20WORLDCUP

On-site Venue Ticket Box Office Locations

The Ticket Box Offices (TBO) are located at Gate D and Gate A.

Ticket Box Office T20WC Ticket Pick Ups

Pre-purchased tickets can ONLY be picked up at the Ticket Box Office by the person who made a T20 World Cup account and purchased the tickets. Government issued photo I.D and the credit card used to purchase will need to be presented at the Ticket Box Office for pick up.

Ticket Box Office Hours

The Ticket Box Offices will be operational for ticket sales and pick up on venue match days only. The TBO will open 2 hours before the start of the match and will remain open until approximately 30 minutes before match end.

Child & Infant Policy

Infants under 2 years of age are admitted free into the venue but must not occupy a seat. Child ticket pricing applies to those aged 2-16 years at the time of the match.

For more information, please read our Child & Infant Ticket Policy.

Pram Storage

Pram storage will be available inside Gate D and Gate A. These will be locations in which you can leave prams, but they will not be cloaked or ticketed. T20 World Cup and Sydney Showground Stadium staff take no responsibility for prams or items left in these locations.

Fold Up Chairs

Fold up chairs are not permitted in any seating area at Sydney Showground Stadium.

There is no storage location on-site in which to leave any fold up chairs.

Food and Beverage

There is a variety of food and beverage options available from bar and food outlets in public areas. Fans are permitted to bring their own food and drinks for personal consumption provided there is no alcohol, cans or glass included.

Pass Outs

If you wish to exit and re-enter Sydney Showground Stadium at any time during the match, please liaise with a team member who will be able to assist as you need to receive a wristband upon exit. You must show both a valid match day ticket and the wristband for re-entry.

For more information, please read our Ticket Pass Out Policy.

Smoking Policy

Sydney Showground Stadium is a smoke-free venue.

Fans must exit the venue if they wish to smoke. This includes e-cigarettes.

Please ensure you keep your event ticket and wristband to be allowed re-entry to the venue.

Accessibility

There are several parking stations available around Sydney Olympic Park. The closest to Sydney Showground Stadium are P1, P5 & P6. To pre-purchase parking at Sydney Olympic Park please click here.

Wheelchair accessible seating is available to purchase through Ticketek (1300 2020 WC) on Level 2 around the venue (subject to availability). Event staff can also assist on the day if required.

To read our ICC T20 World Cup Accessible & Companion Ticket Policy please click HERE.

ATM Locations
ATM facilities are located on the outer concourse between Members Stand and Sydney Royal Stand. All outlets accept card payments.

First Aid
First Aid services are available to Fans in need at all Sydney Showground matches.

If you or someone you are with require medical attention, please request assistance from one of our friendly stadium staff.

Lost & Found Property

Please contact Sydney Showground Stadium Venue Operations on 02 9704 1020 if you have a lost property inquiry after the Match has ended.

Merchandise

Selected ICC T20 World Cup merchandise will be available for purchase at Sydney Showground Stadium on match day.

Prohibited Items and Behaviour

To ensure the comfort and safety of fans, staff and event participants, the following items are not permitted into Sydney Showground Stadium:

Prohibited Items

• Dangerous items/weapons (including but not limited to firearms, explosive, knives, flares, fireworks and laser pointers)
• Commercial video/photographic/audio equipment
• Illegal drugs or alcohol not purchased within venue
• Large banners and large flag sticks above 1.6 m in length
• Promotional or commercial material
• Offensive or political signage
• Drones or unmanned aerial vehicle
• Whistles/Horns/Vuvuzelas/Megaphones
• Metal cans or glass bottles
• Animals other than service animals
• Inflatable items, including beach balls
• Balls, including, but not limited to, tennis, cricket or footballs
• Compressed gas cannisters and other flammable items
• Rollerblades/skateboards/scooters
• Musical instruments unless otherwise previously arranged and approved
• Eskies of larger dimensions (minimum 35 cm height, 20 cm width and 30 cm length)

Prohibited Behaviour

• Obstructing entrances, exits, isles and stairwells
• Obstructing the view of other spectators
• Throwing of objects
• Standing on seats; climbing within the venue or damaging property
• Smoking within the venue
• Offensive or threatening conduct
• Sexist/racist/homophobic language or gestures
• Public nudity or indecency
• Entering the playing area or other restricted zones
• Being noticeably under the influence of alcohol or illegal drugs
• Engage in any form of betting or gambling related to cricket
• Offering goods or services for sale

Venue Restrictions

• Umbrellas are not to be raised in venues where they obstruct the view of other spectators
• Prams/Stollers – Check info above for specific venue information

Ticket Refund Policy

The Ticket Refund Policy applies in respect of all Matches of the ICC T20 World Cup 2020. This Ticket Refund Policy sets out the circumstances in which the Ticket Purchaser may be eligible for a Ticket refund. For more information on which matches qualify for a Ticket refund please visit our T20 World Cup Ticket Refund page or to read the full Policy, please read our Ticket Refund Policy.

Authorised Ticket Sellers

The ICC T20 World Cup 2020 wants to remind fans around the country that the only way to ensure they receive legitimate tickets at the official sale price is to purchase via our authorised ticketing sellers.

Fans who purchase tickets from unauthorised resellers risk paying too much and having their tickets to matches cancelled, which is why it is important to only purchase from the ICC T20 World Cup’s authorised ticket sellers. A full list of authorised ticket sellers is available HERE.

Please be aware that the ICC T20 World Cup 2020 has NO obligation to honour tickets purchased from or through unauthorised sellers. If you have an issue with tickets purchased through an unofficial agency, please return to the point of purchase. If you attend the Event with a ticket purchased via an unauthorised seller such as Ticketmaster Resale, Viagogo, Tickets, eBay, Gumtree, Tickets Australia, Ticket Merchant, Ticket Blaster, TicketBis, Queenoftickets or any other unauthorised re-sellers, you may be refused entry to the Event.

Don’t be caught. Buy your tickets ONLY from an authorised ticket seller.